- about shipping fee
1,000 yen nationwide, 3,000 yen worldwide, free shipping for purchases over 30,000 yen.
- About delivery date and time designation
When ordering, please fill in the desired date and time zone (morning / 14:00-16:00 / 16:00-18:00 / 18:00-20:00 / 19:00-21:00) in the remarks column.
If we are unable to meet your request, we will contact you.
- About shipping products
After payment is confirmed, we will ship within 3 business days.
- About returns
No returns are allowed unless the product is defective. In the event of a defect, we will cover the shipping costs for the return.
Return period: Within 7 days from the arrival of the product.
- About product cancellation
We cannot accept cancellations after the order has been confirmed.
- About handling stores
You can see the current HOUGA stores here.
Please contact the store directly, as inventory items and arrival times differ depending on the store.
- About receipt
We will only send it to those who want it. Please fill in the remarks column with [receipt hope] in the case of the purchase.